Limejump Limited is committed to ensuring the privacy and security of your personal data.
Limejump Limited (company number 08021376 is the data controller of your personal data (referred to in this Policy as “Limejump” or “we”).
If you have any questions about your personal data which are not answered by this Policy, please contact our Data Protection Team: Data Protection, Unit 2.13, Canterbury Court, Kennington Park, 1 – 3 Brixton Road, London, SW9 6DE, or via email to firstname.lastname@example.org.
HOW WE COLLECT YOUR PERSONAL DATA
Information provided by you:
We collect your personal data to give you the best possible experience as a user of our products and services. In general, we collect information from you when you interact with us to request a quote or availability check, visit our website, subscribe to our newsletter, complete a survey or contact us with an enquiry or complaint. This covers all channels of communication with us, including over the telephone, email, website, social media, post and in person.
We’ll collect the following information from you when you request a quote:
We will also obtain or request information from you if you contact us with an enquiry or complaint, so that we can try to resolve it. This information could include:
When you visit our website www.limejump.com your device and browser may disclose certain information (such as device type, operating system, browser type, IP address, MAC number, dates and times our website was accessed and other information) that may be Personal Data.
Cookies and similar technologies:
Information collected by other sources:
HOW WE USE YOUR PERSONAL DATA
We’ll use your personal data for the purposes outlined below:
To fulfil our contractual agreement to provide you with our products and services:
To comply with our legal obligations, and for the establishment, exercise or defence of legal claims:
Where we have legitimate business interests, for example:
If you are an existing customer, subject to your marketing preferences, or where you have otherwise expressly consented, we’ll send you relevant information about Limejump or Shell products and services that we think you’d benefit from.
You can opt out or update your marketing preferences at any time by contacting us:
Post: Limejump, Customer Services, Unit 2.13, Canterbury Court, 1-3 Brixton Road, London, SW9.
WHO WILL WE SHARE YOUR PERSONAL DATA WITH?
Where you have given your consent for us to use your personal data in a particular way, but later change your mind, you should contact us and we will stop doing so. You can do so by:
Email: email@example.com Post: Limejump, Customer Services, Unit 2.13 , Canterbury Court, 1-3 Brixton Road, London, SW9.
Transfers of your data to other countries:
Where your personal data has been transferred to companies within the Shell group and/or to authorised third parties located outside of your country (including outside of the European Economic Area) we take organisational, contractual and legal measures to ensure that your personal data are exclusively processed for the purposes mentioned above and that adequate levels of protection have been implemented to safeguard your personal data. These measures include Binding Corporate Rules for transfers among the Shell group and for Shell companies in the European Union, European Commission approved transfer mechanisms for transfers to third parties in countries which have not been deemed to provide an adequate level of data protection as well as any additional local legal requirements. You can find a copy of Shell Binding Corporate Rules at shell.co.uk/privacy.html or by contacting firstname.lastname@example.org For more information, please contact us by:
Post: Customer Services, Limejump, Customer Services, Unit 2.13, Canterbury Court, 1-3 Brixton Road, London, SW9.
HOW LONG DO WE HOLD YOUR PERSONAL DATA FOR?
YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
The following section sets out your rights in relation to your personal data.
If you would like to exercise any of your data subject rights, please contact us by:
Post: Limejump, Customer Services, Unit 2.13 , Canterbury Court, 1-3 Brixton Road, London, SW9.
We aim to keep our information as accurate as possible. You can request:
that the processing of your personal data is restricted; and/or that you receive personal data that you have provided to Limejump in a structured, digital form to be transmitted to another party, if this is technically feasible.
If you would like to make a complaint, please contact our Data Protection Team:
Data Protection Team, Unit 2.13, Canterbury Court, Kennington Park, 1 – 3 Brixton Road, London, SW9 6DE, or via email to email@example.com.
If you are unsatisfied with the handling of your personal data by Limejump, then you have the right to lodge a complaint to your local data protection authority The Information Commissioner’s Office (ICO) whose address is Wycliffe House, Water Ln, Wilmslow SK9 5AF, Great Britain or the Dutch Data Protection Authority whose address is Prins Clauslaan 60, 2595 AJ The Hague, The Netherlands. Please visit autoriteitpersoonsgegevens.nl/en for more information.
This Privacy Notice was last updated in March 2022.