When your supply agreement comes to an end, if the contract is not renewed by the contract end date you will be charged the default contract rate until another contract is agreed. This is charged at 110% of the system buy price (SBP) plus any Taxes, duties, or levies (including VAT) that apply to the costs of processing distributing, transporting, selling, or Supplying electricity (or in any other way arise in our fulfillment of your contract).
If you are a new tenant or do not currently have a contract with us, we will be supplying you under our ‘Deemed Terms and Conditions’ until a contract is agreed upon or until the date that you switch to another supplier. Our deemed rate is charged at 120% of the system buy price (SBP) plus any Taxes, duties, or levies (including VAT) that apply to the costs of processing distributing, transporting, selling, or Supplying electricity (or in any other way arise in our fulfillment of meeting your electricity demand needs).
Additional Information
Our default and deemed rates are variable and are subject to change.
We will not ask you for a security deposit before placing your business on our default or deemed supply rates.
There is no termination fee for customers on our default or deemed supply rates.
Access Independent Advice
If you would like independent advice regarding your electricity supply contract, you can contact:
Citizens Advice consumer helpline – they can give you advice about your business’ energy contract and help you understand your rights
Business Debtline – they can give you free debt advice if you have a small business or you’re self employed
Please contact us on +44 (0)20 8396 6848 to request a copy of our Deemed Terms and Conditions.
The system price can be found here.
Please contact us on +44 (0)20 8396 6848 if you require assistance.